Attention: Webmasters, Microsoft SQL Server DBA’s, Please Advise

Attention: Webmasters, Microsoft SQL Server DBA’s, Please Advise


I feel like I am being stabbed in the back, have been kicked in the groin, been stabbed in the eye, and robbed by my Website Provider. And this is happening during peak sales period for most sellers of the things that I try to sell. I am losing tons of money from potential sales and probably losing repeat customers. I am currently paid in full with my monthly website service charges and all merchandise and shipping costs. I am also losing all of my efforts adding my store items to FROOGLE, sending out catalogs to my customers, creating internet advertisements to my website, adding reciprical links to my website, getting listed by various directories, and other efforts and expense. Being added to the Yahoo directory costs me $299 each year. Please confirm my suspicions.

I am paying for the privilege of a website to the public where I sell gifts, home and garden décor, collectibles, toys, jewelry, and Christmas decorations.

I have been in contact with technical support by phone and by email since December 4, 2006 with repeated civil contact through December 12 but they refuse to do anything. There is no technical suport from them until Monday morning at 8am pacific coast time.

I have seen timeout messages on my website before and the customer service says that all website are being treated equal and there is nothing they can do, but the problem seemed intermittent over the years, but now it is chronic. Since I paid thousands of dollars for my website in 2002 I have never seen the other messages before.

I am obtaining these errors when I access my commercial website to sell products to the public. Obviously this is not good since most visitors will probably go elsewhere. What does his message mean?

Microsoft OLE DB Provider for ODBC Drivers error '80040e31'
[Microsoft][ODBC SQL Server Driver]Timeout expired
/bcrawford/include/dept_list.asp, line 30

I also get this message when I go to the shipping basket. It seems to be the website cannot make any sales. It is screwed and the provider has to do something to fix it. Obviously I do not have the security password or access to perform the work. The provider should do the work.. Am I correct that the website is hosed or inoperable to sell anything?

Commerce.MtsPipeline error '80020101'
[bcrawford]Component Execution failed for component[0xE] hr: 0x80020101 ProgID: Commerce.Scriptor.1 MscsExecute() failed. Script invocation failed. [Microsoft][ODBC SQL Server Driver][SQL Server]The log file for database 'tempdb' is full. Back up the transaction log for the database to free up some log space. Line: 40. [Microsoft][ODBC SQL Server Driver][SQL Server]The log file for database 'tempdb' is full. Back up the transaction log for the database to free up some log space.
/bcrawford/include/util.asp, line 307

This is the response for my checkout page. What could cause this error message? Is my website hosed?

Commerce.MtsPipeline error '80020101'
[bcrawford]Component Execution failed for component[0xE] hr: 0x80020101 ProgID: Commerce.Scriptor.1 MscsExecute() failed. Script invocation failed. [Microsoft][ODBC SQL Server Driver][SQL Server]The log file for database 'tempdb' is full. Back up the transaction log for the database to free up some log space. Line: 40. [Microsoft][ODBC SQL Server Driver][SQL Server]The log file for database 'tempdb' is full. Back up the transaction log for the database to free up some log space.
/bcrawford/include/util.asp, line 307